Section 01
Introduction
1.1 ph765 recognizes that the personal data you provide when you register and play on our platform is sensitive and deserves to be handled with care. Whether you're logging in from a condo in BGC, accessing the platform on your mobile in Cebu, or depositing via GCash from anywhere in the Philippines, the same data protection standards apply without exception.
1.2 This Privacy Policy applies to all personal data collected through the ph765 website (ph765.club), our mobile-optimized platform, and through any communication channel operated by ph765 including live chat, email, Messenger, and Viber.
1.3 This Policy should be read alongside the ph765 Terms & Conditions. By registering a ph765 account, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
Section 02
Data Controller Identity
2.1 For the purposes of the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations, the data controller responsible for your personal data is:
ph765
Operating Platform: ph765.club
Regulatory Authority: Philippine Amusement and Gaming Corporation (PAGCOR)
Data Protection Officer: [email protected]
Support Contact: [email protected]
2.2 ph765 has appointed a Data Protection Officer (DPO) as required under the Data Privacy Act. The DPO is responsible for overseeing ph765's compliance with data protection obligations and serves as the primary contact for player data rights requests and NPC inquiries.
Section 03
Personal Data We Collect
ph765 collects personal data through several channels and at different stages of your interaction with the platform. The categories of data we collect are set out below.
3.1 Registration & Account Data
When you create a ph765 account, we collect your full legal name, email address, Philippine mobile number, date of birth, and a username and password of your choosing. This data is necessary to create and secure your account.
3.2 KYC (Identity Verification) Data
To comply with PAGCOR's player verification requirements and the Anti-Money Laundering Act, ph765 requires documentary proof of identity and age before permitting real-money play or withdrawals. We collect copies of government-issued Philippine identification documents, which may include your PhilSys National ID, Passport, UMID, LTO Driver's License, or Voter's ID. We also collect a selfie or liveness verification image where required.
3.3 Financial & Transaction Data
When you deposit or withdraw funds, we collect data related to the payment method used (e.g., your GCash or PayMaya registered number, bank account details where applicable), transaction amounts, timestamps, and references. We do not store full credit or debit card numbers on our systems.
3.4 Gaming Activity Data
ph765 records your gaming history including games played, bet amounts, wins and losses, session durations, and responsible gaming tool usage. This data is retained for regulatory compliance, fraud prevention, dispute resolution, and responsible gaming monitoring purposes.
3.5 Device & Technical Data
When you access ph765, we automatically collect technical data about your device and connection, including IP address, device type and operating system, browser type and version, screen resolution, and session timestamps. This data is used for security, fraud detection, and platform optimization.
3.6 Communications Data
If you contact ph765 via live chat, email, Messenger, or Viber, we retain records of those communications for quality assurance, dispute resolution, and compliance purposes.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Account Data | Name, email, mobile, DOB, username | Account creation & security |
| KYC Documents | PhilSys ID, Passport, UMID, liveness photo | PAGCOR age/identity verification |
| Financial Data | GCash number, bank name, transaction records | Payments, withdrawals, AML compliance |
| Gaming History | Bets, wins, losses, session times | Regulatory compliance, responsible gaming |
| Technical Data | IP address, device type, browser, OS | Security, fraud detection, platform performance |
| Communications | Chat transcripts, support emails | Dispute resolution, quality assurance |
Section 04
How We Use Your Personal Data
ph765 processes your personal data for the following specific purposes. We do not use your data for any purpose not listed here without first obtaining your additional consent or updating this Policy.
- Account management: creating, maintaining, and securing your ph765 account; enabling login and authentication; enforcing account security including 2FA.
- Identity and age verification (KYC): verifying that you meet the 21+ age requirement imposed by PAGCOR; confirming your identity to prevent fraud and account duplication.
- Payment processing: processing your deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment channels; reconciling financial records.
- Regulatory compliance: fulfilling ph765's obligations under the PAGCOR license, the Anti-Money Laundering Act (RA 9160), the Data Privacy Act (RA 10173), and other applicable Philippine statutes.
- Fraud detection and prevention: monitoring for suspicious activity, multiple account creation, bonus abuse, and unauthorized account access.
- Responsible gaming: monitoring gaming patterns for signs of problem gambling; enforcing limits, cooling-off periods, and self-exclusion requests; complying with PAGCOR's responsible gaming requirements.
- Customer support: responding to your enquiries, resolving disputes, and providing account assistance through live chat, email, Messenger, and Viber.
- Platform improvement: analyzing aggregate, anonymized usage data to improve platform performance, game selection, and user experience.
- Marketing communications (with consent): sending promotional offers, bonus notifications, and platform updates to players who have opted in to marketing communications. See Section 13.
Section 05
Legal Basis for Processing
5.1 ph765 processes your personal data on one or more of the following legal bases under the Data Privacy Act of 2012:
- Contractual necessity: processing required to perform the contract between you and ph765 (i.e., operating your account, processing bets, and paying winnings);
- Legal obligation: processing required to comply with PAGCOR licensing conditions, AMLC reporting obligations, NPC registration requirements, and other applicable Philippine law;
- Legitimate interest: processing necessary for fraud prevention, platform security, and responsible gaming monitoring, where such interests do not override your data protection rights;
- Consent: processing based on your explicit, freely given, specific, informed consent — primarily applicable to marketing communications and optional data uses.
5.2 Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.
Section 06
Data Sharing & Third-Party Disclosure
6.1 ph765 does not sell, rent, or transfer your personal data to any third party for their own commercial purposes. Data sharing is strictly limited to the categories of recipients described below, and only to the extent necessary for the stated purpose.
6.2 Regulatory Authorities
ph765 is required by Philippine law to share player data with regulatory and law enforcement authorities upon lawful demand or as part of regular compliance reporting. Recipients include PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and Philippine law enforcement agencies acting under valid legal authority.
6.3 Payment Processors
To facilitate deposits and withdrawals, ph765 shares limited financial data with payment service providers including GCash (G-Xchange, Inc.), PayMaya Philippines, Inc., and the licensed banking partners involved in processing your transactions. These providers are bound by their own data protection obligations and are not permitted to use your data for any purpose beyond processing your transaction.
6.4 KYC and Identity Verification Services
ph765 may engage licensed third-party identity verification providers to assist with KYC processing. These providers access only the minimum data necessary to perform verification and operate under binding data processing agreements.
6.5 Technology Service Providers
ph765 uses cloud hosting, security monitoring, fraud detection, and customer support technology providers who may process limited personal data in the course of delivering their services to ph765. All such providers are engaged under data processing agreements that impose equivalent data protection standards.
Section 07
Cookies & Tracking Technologies
7.1 ph765 uses cookies and similar tracking technologies on the ph765.club website and mobile platform. Cookies are small text files stored on your device that help us provide a functional, personalized, and secure experience.
Types of Cookies Used by ph765
- Strictly necessary cookies: essential for basic platform functions including login session management, security tokens, and geographic access controls. These cannot be disabled without impairing platform functionality.
- Functional cookies: remember your preferences such as language settings, preferred game categories, and responsible gaming settings between sessions.
- Analytical cookies: collect anonymized data about how players navigate and interact with the platform, used solely to improve performance and user experience. ph765 uses only first-party analytics.
- Security cookies: used for fraud detection, session integrity verification, and identifying suspicious login patterns.
7.2 ph765 does not use third-party advertising cookies or behavioral tracking for cross-site advertising purposes. We do not share cookie data with advertising networks.
7.3 You may manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will impair your ability to log in to and use the ph765 platform.
Section 08
Data Retention Periods
8.1 ph765 retains personal data for no longer than is necessary for the purpose for which it was collected, subject to minimum retention periods required by applicable Philippine law.
| Data Type | Retention Period | Basis |
|---|---|---|
| Account & KYC Data | 5 years after account closure | PAGCOR licensing requirement, AMLC obligations |
| Transaction Records | 7 years after transaction | RA 9160 Anti-Money Laundering Act |
| Gaming History | 3 years after account closure | PAGCOR regulatory compliance, dispute resolution |
| Support Communications | 2 years after resolution | Dispute resolution, quality assurance |
| Technical / Log Data | 12 months from collection | Security monitoring, fraud detection |
| Marketing Preferences | Until consent withdrawn | Consent-based processing |
8.2 After the applicable retention period expires, ph765 will securely delete or anonymize your personal data using industry-standard deletion methods that prevent recovery or reconstruction of the data.
Section 09
Data Security Measures
9.1 ph765 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, disclosure, alteration, or destruction.
- AES-256 encryption for all personal data stored at rest;
- 256-bit SSL/TLS encryption for all data in transit between your device and ph765 servers;
- Strict role-based access controls ensuring only authorized ph765 personnel can access personal data, limited to the minimum necessary for their function;
- Multi-factor authentication requirements for all ph765 staff accessing systems containing personal data;
- Regular third-party security audits and penetration testing;
- 24/7 automated intrusion detection and anomaly monitoring;
- Secure, geographically redundant data center infrastructure within compliant jurisdictions;
- Annual data protection training for all ph765 staff who handle personal data.
9.2 In the event of a personal data breach that poses a risk to your rights and freedoms, ph765 will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay as required by the Data Privacy Act and NPC Circular 16-03.
Section 10
Your Data Rights Under Philippine Law
As a data subject under the Philippine Data Privacy Act of 2012, you are entitled to the following rights with respect to your personal data held by ph765:
- Right to be informed: to know what personal data ph765 is collecting, why, and how it is being processed — as fulfilled by this Privacy Policy.
- Right to access: to obtain a copy of the personal data ph765 holds about you and information about how it is being processed.
- Right to rectification: to have inaccurate or incomplete personal data corrected. You can update most account details directly from your ph765 account settings; other corrections can be requested from support.
- Right to erasure / right to be forgotten: to request deletion of your personal data where processing is no longer necessary, consent has been withdrawn, or processing was unlawful. Note that ph765 may be required to retain certain data for regulatory purposes even following an erasure request.
- Right to object: to object to the processing of your personal data for specific purposes, including direct marketing.
- Right to data portability: to receive your personal data in a structured, commonly used, machine-readable format for transfer to another controller where technically feasible.
- Right to withdraw consent: to withdraw consent at any time for processing based on your consent, without affecting prior lawful processing.
- Right to lodge a complaint: to lodge a complaint with the National Privacy Commission (NPC) if you believe ph765 has processed your data unlawfully or in breach of your rights.
To exercise any of the above rights, submit a written request to ph765's Data Protection Officer at [email protected]. ph765 will respond to verified requests within fifteen (15) business days. ph765 may request proof of your identity before processing any data rights request.
Section 11
Children & Underage Persons
11.1 ph765 employs mandatory KYC age verification for all accounts. The submission of false age information during registration is a violation of ph765's Terms & Conditions and may constitute a criminal offense under Philippine law.
11.2 If ph765 discovers that personal data has been collected from an individual under 21 years of age, we will immediately delete that data and close the associated account. If you believe an underage person has registered on ph765, please contact us immediately at [email protected].
Section 12
Cross-Border Data Transfers
12.1 ph765 primarily stores and processes player data within the Philippines. Where it is necessary to transfer data to service providers or infrastructure located outside the Philippines — for example, cloud services hosted in data centers in the Asia-Pacific region — ph765 ensures that such transfers are made only to countries or organizations that provide an adequate level of data protection comparable to Philippine standards.
12.2 Any cross-border data transfer by ph765 is subject to binding data transfer agreements that impose obligations on the recipient equivalent to those required by the Philippine Data Privacy Act of 2012 and the NPC's standards for cross-border data flows.
12.3 ph765 does not transfer personal data to jurisdictions that do not offer adequate data protection frameworks without implementing additional safeguards approved by the National Privacy Commission.
Section 13
Marketing Communications
13.1 ph765 may send you promotional communications about bonuses, new games, special offers, and platform updates. All marketing communications from ph765 are based on your explicit consent, which you provide during registration or at any later time through your account settings.
13.2 You may opt out of marketing communications at any time by:
- Updating your notification preferences in your ph765 account settings;
- Clicking the "unsubscribe" link in any marketing email from ph765;
- Contacting ph765 support via live chat and requesting removal from marketing lists.
13.3 Opting out of marketing communications does not affect transactional communications, which ph765 is required to send in connection with your account and gaming activity (e.g., deposit confirmations, withdrawal notifications, KYC status updates, responsible gaming alerts).
13.4 ph765 does not engage in SMS marketing without explicit prior consent. Any promotional SMS from ph765 will only be sent to players who have affirmatively opted in to SMS marketing through their account settings.
Section 14
Updates to This Privacy Policy
14.1 ph765 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent update is displayed at the top of this page.
14.2 Where changes are material — meaning they significantly affect your rights or how ph765 uses your personal data — ph765 will notify registered players via email to the address on file and/or via a notice on the ph765 platform at least seven (7) days before the updated Policy takes effect.
14.3 Your continued use of the ph765 platform after the effective date of any update to this Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically.
Section 15
Contact & Data Protection Officer
If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how ph765 is handling your personal data, please contact us through any of the following channels:
Data Protection Officer
For data rights requests, privacy concerns, and NPC-related matters. Email: [email protected] — Response within 15 business days.
General Support
24/7 via live chat on ph765.club, Messenger, and Viber. Email: [email protected]
Regulatory Complaints
If you are not satisfied with ph765's response, you may lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines.
This Privacy Policy was last reviewed and updated on January 1, 2026. It supersedes all prior versions of the ph765 Privacy Policy.